|
New Body Shaper Frequently Asked Questions
1. How do I know what size I would be?
Please use the size charts given above to determine your proper size. To determine the proper size top, please refer to the first size chart. For example, a bra size 38C would be a size 4 top. To determine the proper size shorts, please refer to the second chart. The second chart resembles a pantyhose sizing chart and is used the same way. You can determine your size by using your most accurate height and weight. For example, if you are 5’5 and 145lbs, your shorts size would be a size 2.
2. I am between sizes, what should I do?
If you are between sizes, we suggest going with the larger size to ensure comfort and proper fit.
3. What if my body shaper doesn’t fit?
We offer a complimentary exchange on all products. Simply mail the ill-fitting garments back to us and we will exchange them and pay the shipping cost back to you. You will have all the directions along with our customer service telephone number in your package. Our customer service is available to assist you with any questions you may have at that time.
4. What if I want to return my body shaper?
We offer a 30-day money back guarantee, less shipping, handling, and processing fees. You must return your product with your packing list within 30 days in order to get your refund.
5. What material is the New Body Shaper made of?
Top: 90% Polyester, 10% spandex
Bottom: 85% Nylon, 15% Spandex
6. Is the New Body Shaper washable?
Yes, Machine wash in lukewarm water, with like colors. Please do not bleach, tumble dry or dry clean. Cool iron if needed.
7. Can I order just the black set?
The black set is a promotional set at this time and can only be received when purchasing the Nude Top and accepting the Nude Bottoms first.
8. How snug should my New Body Shaper be?
The product should fit very snug and close to the body. If your body shaper is causing discomfort, it may be too small. If your body shaper fits loose, it is too large and should be exchanged for a smaller size.
9. Why is my top size determined by my bra size if it does not go over my breasts?
Your bra size is the most accurate way to measure sizing for the top as we want to make sure the body shaper is fitting you snugly around your ribcage where your bra usually sits. We also want to make sure that your body shaper will be worn comfortably with any bra you normally wear.
|